Improving product and work quality by listening to “Voice of the customer” is the fundamental concept behind Toyota’s activities. Toyota Southern Motors look for to building personal and emotional link between the organization and its customers to identify the actual needs of customers and to help and serve them in a better way.
TOYOTA CUSTOMER RELATIONS ACTIVITY IDEALS
Creating corporate trust based on integrity & fair handling of “Inquiries & Complaints”
- Opening a larger window for customers
- Swift & Sure handling of “Inquiries & Complaints”
- Making the “Voice of Customer” the basis for corporate renewal
- Improving corporate image and better informing customers to support Sales & After sales activities.
Customer Relations team is more than glad to help customers with their concerns, questions and suggestions.
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